The staff were very friendly and moved us to another room when we complained. They changed the linen gave us extra pillows and brought an extra towel. The toiletries were adequate. I also liked the slippers....

nothing at all...

Staff was great. The young rwandan guy at the reception and ladies in restaurant were super helpful. Rooms were in good condition and beds were nicely made. Sea view was fair. Bathrooms were clean but...

Breakfast

the room is comfy,however the bathroom area is not clean,there is no towel.

Actually the location only coz it's near to my place, other than that nothing more.

Staff are extremely polite and helpful. I am an amatear trathlete (worked in hotels but now I’m an airline crew manager so I travel a lot and stay in many hotels and doing this for the last 13 years) and...

The room itself was reasonably clean and the staff was kind.

Located near lots of local restaurants and cafes. Breakfast was basic, with a reasonable variety. I can’t complain about it as it was reflective of the price paid for our stay.

The staff: Very friendly staff in the reception. They still remember my name from my previous visit. The lady in the restaurant from Azerbeojan or Turkmenistan I think is so friendllu and so is the Reception...

The rooms are very big and comfortable. The hotel staff were all extremely polite and it is located in a good location. Just a short taxi ride to all attractions in the area. Not a lot of food choice within...

Bed

The location and cleanliness

Absolutely nothing, very bad treatment by the staff kept telling me to wait a moment then after 30 minutes they tell me the room is not ready even though I came after the check in time

The bed was comfortable. The reception evening staff were polite.

I enjoyed checking out and going to stay at the Novotel

Very big room and very clean. Hotel is opposite the beach, only 5 Minutes walk. Hotel is very quite The staff was outstanding ... perfect! Pool at the roof top

only the kabayan receptionist which i forgot to take the name has good customer service. attending and greeting the customer properly. the 1st guy who greeted us and delighted to welcome us when...

The reception in charge help us in the parking area for we cannot go out . One Filipina girl assist us to make it fast the cleaning so that we can check in

Good location and affordable price

The view was good

I visited 3 yrs ago in this hotel and it was great and so i decided to comeback to spend new yrs eve with my wife but it so sad and regrettable..

Im member of Booking.com since years and always believe the properties under your umbrella are too good but sorry to say that not this Property. If i knew just little bit about them i will not book &...

Last year when I stayed in v hotel it was a nice stay, but this time it is totally disappointing

just location nothing else

Rooms were big and good facilities were good location was good only aminities were not available in the washroom like dental kit and we have to call several times to get it , it took like more then one...

The size of the room

Location is very good, bed is comfortable. View is nice. I got spacious rooms. The rooms were clean.

- One guy from house keeping was so friendly. - Near to the beach.

Food(Indian and buffet), staff service(politeness), stay and location near beach

WiFi Connection was very fast . Near to the mall and good restaurants.

Location

Nothing. This hotel should be rated as 1 star.

Spacious room, cheap price and "ok" value if you just need a place to sleep. Location is great cause you can jog or take a long walk to the beach side and think about the bad decisions you made in your...

My room key wasn’t functioning...after trying and changing 2 times at last one guy came and fixed it thanks to him , he was very polite and unfortunately could get his name ..

Close to the sea & the popular beach. Bed was comfortable & the room was quiet.

The room is ok for the value, but the sheets are not that clean when we checked in though.

Near to the town

NOTHING

The reception staff was accomodating, even there were a lot of customers due to the national day holiday.

Nothing.

Nothing

Comfort to stay

The rooms are clean

Room was comfortable, if not big. I only wanted one night and it was fine for that.

No thing

Location

Nothing

Value for money . Room is good enough in size .

Nothing

Nothing in particular

Nothing worse stay of my life

Amira as head of gueat relations was fantastic and did a great job attending to over request. Her response time and follow up was also impeccable. Great value breakfast and great staff. Location was close...

Affordable price,good service

The location was close to the sea.

I like the room.

The location The WiFi network

Great staff. Reasonable quality for the price and good location for what we needed. The food in the restaurant was excellent for the price and the beer was a reasonable price. The band playing in the bar...

I don’t think that I’ll visit again

There in hotel reception supervisor she name is Amira. She is familiar lady and perfect receptionist. Respectful welcome for all guest.

Clean

Miss Amira was so helpful and cooperative with all customers. This is not my first time in V hotel but it was better when miss Amira attendance.

Staff was nice and friendly. Good variety of food for breakfast. Probably the most comfortable bed I have ever slept in a hotel. Like a cloud. There is nothing nice around the hotel...

Overall I like the place and I always stay there

The stuff very friendly specially Ameera i appreciate her caring and positive spirit Very comfortable and cozy please I recommend it for who like to relax and have a break

Staff were fairly nice. Smart tv was ok.

I really appreciate everyone's patience with me during check in. My secretary sent my room preferences and the reception was keen on on honoring them. Although I would have been happier in the room on...